JavaScript Job: Operations Manager

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Job Skills

Company

Sony Pictures Entertainment, I

Location

Buenos Aires - Argentina

Job type

Full-Time

JavaScript Job Details

General Summary

The Operations Manager will collaborate will be responsible of ensuring up-time and technical management of SPE LATAM Digital Products including Apps, Web sites as well as managing technologies and partners to exponentially grow audience and monetization.

Core Responsibilities

  • Ensure that products are running correctly, issues are reported, and down-time is minimized

  • Provide recommendations for Q.A. processes, automation, partners and overall strategy and tactics to ensure issues are anticipated and addressed on a timely manner

  • Manage ticketing and reporting in collaboration with internal and external partners

  • Responsible for managing updates and upgrades on a timely manner

  • Anticipate technology changes that may impact the correct function of digital products

  • Develop request for proposals and project plans

  • Manage third party vendors and developers to successful up-time.

  • Manage routing deliverables to internal and external stakeholders.

  • Develop persuasive presentations in order to sell through ideas and concepts to worldwide network stakeholders

Knowledge, Skills and Abilities

  • Keen interest in digital pop culture, TV, Film and emerging technologies. (Web 3.0, Mobile Products, Social Media, Video and Entertainment Sites.)

  • Extensive knowledge of Agile methodology applied to managing large projects in concert with stakeholders, direct reports and external partners

  • Able to prioritize feature requests based on a broad strategy and goals

  • An enthusiastic user of new technologies, i.e., an early adopter

  • Experience developing Q.A strategies and tactically executing them

  • Solid understanding of web and mobile technology; 3-5 years of experience involving product development and/or Q.A.

  • Competent in managing projects, including complex, dynamic web sites, touch screen, mobile and tablet functionality.

  • Proven ability to multi-task and manage multiple complex initiatives simultaneously

  • Strong written and verbal communication skills including the ability to communicate issues and report project status to a diverse non-technical audience

  • Ability to troubleshoot and keep a project on track a must

  • Must be detail oriented, quality driven, straightforward, self-motivated and proactive.

  • Experience mentoring other team members

  • Self-starter who is able to work independently and communicate back to peers, and the team. Managing up is a must.

  • Must be a team player and manage tight deadlines professionally

  • Technical knowledge involving project development tools such as Drupal, JIRA, analytics tools, video CMS.

  • Basic understanding of programming and markup languages such as HTML, CSS, Javascript, PHP, Java, and/or XML.

  • Knowledge of English and Spanish language and Portuguese a plus

  • 4+ years of education required

  • Bachelor's degree required

  • 3-5 years work experience within the digital industry working directly on one or more of the following: Streaming, Messaging, Web, Video, Mobile or OTT.

  • 3-5 years work experience within the Q.A., reporting or related responsibilities

  • Knowledge of Drupal 7.x or a similar CMS is required

  • Knowledge of iOS and Android development is required

  • Experience with content creation is a plus

  • Must maintain an entrepreneurial mindset

  • Passionate and fast learner

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